MOST ADVANCED SERVICE CENTER
IN THE UAE FOR LEXUS CARS

FAQsFrequently Asked Questions

• Are Lexus cars expensive to maintain in the UAE? Do I have another option?

  Lexus being the luxury offshoot of Toyota, maintaining a Lexus is not as cheap as it would be maintaining other Toyota cars. In comparison, Dynatrade Automotive is not required to pay franchise or dealership fees. As a result, we need not make our customers bear that burden. You simply pay for the service; nothing else is included. Check out any of our service centers in Dubai, Sharjah or Abu Dhabi and see our state-of-the-art facilities to believe that we are the best and most efficient Lexus repair service provider.

• How regularly should I service my Lexus? Why choose Dynatrade Automotive and not the Lexus service center in Dubai?

  It is recommended by the company that your Lexus car should be serviced once every 6 months every 6000 to 8000 kilometers. Having your vehicle serviced at such regular intervals will help maintain its performance, safety, and reliability. Please ensure that replacements (if any) should be done with genuine brand-approved parts. Our mechanics at Dynatrade Automotive are up-to-date on industry standards, and the latest technologies and even our centers are certified, enabling us to provide services that are just as good as any Lexus service center in Dubai. Our centralized system logs all your Lexus repair and service details, and our customer service personnel keep track of your service and will intimate you when it is time for your next service. Rest assured, we help you manage your car so that you can focus on the more important things in life.

• What should I do if the check engine light flashes on my dashboard?

  Computerized dashboards are standard in most high-end luxury cars like the Lexus. These include indicators and sensors to assist drivers in managing vehicle safety. Common reasons that your check engine light has come on include low tyre pressure, missing gas cap, or time for an oil change. This light also produces a computerized error code which is easily read by a diagnostic machine. Suppose you are unable to find any external causes for the light to flash, in that case, it is pertinent that you should take your car to the nearest Lexus service center or drive to the nearest Dynatrade Automotive Center where our expert technicians will quickly help you find the problem and solve the same.

• Do I need to visit my Lexus service center to fix problems with the automatic gearbox? Do I have another faster option?

  Automatic gearboxes are complex pieces of equipment and need much-specialized knowledge. If it's a problem with the electronics which control the gearbox, it can be rectified by a simple software update from the manufacturer. You can either go to your nearest Lexus car servicing center in the UAE, or you can visit any of our Dynatrade Automotive Centers and we will take care of the rest. We at Dynatrade Automotive have access to all of Lexus's technical data and software updates. Rest assured that we assist you in managing your vehicle so you may pay attention to your important priorities in life.

• What is the need for a tyre rotation? When should I get a tyre rotation? I live in Ajman, do I need to visit the Lexus service center in Sharjah to get it done?

  Tyres are the main point of contact with the hot roads of the UAE, so are subject to a lot of wear and tear, especially if you enjoy off-roading or have a two-wheel drive system. These situations put the most strain on a specific set of wheels. Thus, having your tyres rotated every six months or around 6000 to 8000 miles is a good rule to have. By doing this, you can guarantee even tyre wear and tear. You can either go to the Lexus service center in Sharjah, or you can visit the Dynatrade Service Center near you. Remember, your tyre service is just a click away. You can either book directly from our website or you can call us. Rest assured, we will take care of all your Lexus car servicing and repair requirements.

• My car has hardly run for 50000 km in 4 years, and my Lexus service center in Abu Dhabi is asking me to replace my clutch plate. I would like a second opinion. What do I do?

  Poor driving habits can drastically reduce clutch life, for example:

  • When driving uphill, holding the car on the clutch rather than the handbrake
  • Letting the clutch slip excessively
  • Riding the clutch

  Generally, at about 75000 to 100000 km, you can expect your clutch plate to be changed.

• I want to speak to the mechanic and understand the issue with my car, but my Lexus service center told me I do not have access to them. Where can I find a service center that is more transparent with its operations?

  Typically, when you bring your car to a dealership, you offer the receptionist your keys, and he/she will give them to you when the servicing is finished. In most cases, you will receive a written document, but you won't have the chance to speak with the mechanic who serviced your automobile. Dynatrade focuses solely on the customers’ needs and building a relationship with them. At our service center, you have the choice to speak to your mechanic and understand the issue and how you can avoid the same problem in the future. Additionally, you'll frequently receive calls with information on how your car is doing during the day. We can provide a more personalized maintenance schedule that takes into account your driving habits, needs, and concerns.