PREMIER SERVICE CENTER IN THE UAE
FOR MERCEDES-BENZ CARS

FAQsFrequently Asked Questions

• Why is my Mercedes-Benz not starting?

  Several things could cause this situation. Your Mercedes vehicle might have a defective battery, a faulty starter, malfunctioning sensors, a dead alternator, or a bad timing belt. If your Mercedes-Benz doesn’t start, contact the experts at Dynatrade Auto Service UAE as soon as possible. Our technicians can diagnose the issues and fix them in no time.

• When should I replace my Mercedes-Benz vehicle battery?

  Battery replacement is important to ensure your car's safety and performance. If your car has problems starting or won’t start at all, you should invest in a new battery. Also, if you have a worn-out or old battery, change it so your car can run properly. A battery change is also necessary if your car stalls while driving. When your car begins to act up due to battery issues, visit our Mercedes-Benz service center for a replacement.

• After how many kilometers should I do oil change for my Mercedes in the UAE?

  Oil change frequency depends on mileage, climatic conditions, and driving habits. A timely oil change is essential to keep the engine lubricated for smooth functioning. This service is particularly vital in the UAE, where high temperatures are the norm. Failure to change the engine oil on time could strain the engine and cause it to fail. Ideally, you should change your engine oil after 10000 to 15000 km.

• Do you maintain a Mercedes service history or record when I come in for a service?

  Yes, we do. When you bring your vehicle to our Mercedes workshop for service, we check all the systems and car operations and record that information in a service history form. This way, we can give you the best possible service when you come back for a service. We also give you a Mercedes service history booklet so you can keep tabs on every service or repair we perform on your car. The history booklet also comes in handy when your insurance provider needs to track down any issues with your vehicle. Also, you can give this booklet to the next owner when you sell your car to give them peace of mind.

• Why does my Mercedes vibrate when I am at the signal or braking?

  Common culprits for the vibration are broken suspension, worn-out brake pads, and engine or gear mountings deterioration. An incorrectly installed suspension can also cause these vibrations. If this is the case, we recommend you come to our service center for a thorough inspection and Mercedes-Benz repair in Dubai. Our technicians will identify the source of the problem and fix or replace any damaged components.

• How are Mercedes-Benz technicians different from other auto mechanics?

  Mercedes-Benz technicians are a unique breed, and not just because of fancy cars. They're different from other auto mechanics in that they are trained on how different systems in your Mercedes car work together, including the brakes and steering, engine and transmission, and more. Mercedes technicians are essential to keeping your car running smoothly because they have a deeper understanding of how the whole system works together. Consequently, they can fix problems more accurately than other auto mechanics. This explains why our Mercedes-Benz technicians get positive reviews from customers who have had bad experiences with other mechanics.